Programme Partners will take different intervals to inform us of Points to be credited. We usually are not liable for a failure, delay or error by a Programme Partner notifying us of Points to be collected. Points collected when transacting with a Programme Partner are added to your Points balance, though this is not going to occur immediately and it could take a few days in your steadiness to be up to date. 2.15 It is your duty to make sure all of your private particulars are up to date and to contact the Real Rewards helpline when you have not obtained a Money Back Voucher mailing in 12 months. 2.14 Lost or stolen Money Back Vouchers can only be reissued supplied they haven’t expired or they haven’t been cashed.
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